Frequently asked questions
Straight answers about how we work, what things cost, and what to expect. If your question isn't here, the contact form is the fastest way to ask.
Working with WebMint
Do I need technical knowledge to work with you?
No. You describe what you want in plain language. We ask questions, explain options without jargon, and show you a preview before anything goes live.
How long does a project take?
A Health Check takes 2 business days. A Launch Page usually takes 3 to 5 business days once your content is ready. A Business Site takes 1 to 2 weeks. Custom projects get a timeline in the quote.
What do you need from me to start?
Your logo if you have one, the text you want on the site (or notes we can work from), any photos, and access to your domain or hosting. We send a short checklist after you get in touch.
Who owns the website when it's done?
You do. Code, content, domain and accounts are all in your name. We hand over files and login details at launch.
Do you offer ongoing support?
Yes. Every build includes 30 days of fixes. After that you can pay per change or choose a monthly care plan for updates, backups and small edits.
Pricing and payment
Are the prices on the pricing page fixed?
Yes. The three packages are fixed-price. If your request goes beyond what a package includes, we say so and quote the difference before starting.
What costs are not included?
Domain names, hosting, premium plugins, stock photos and copywriting. We'll point you to affordable options; many small sites host for free or under $10 a month.
How do I pay?
Card or bank transfer. Health Checks are paid up front. Builds are 50% to start and 50% on approval. Digital products are paid at checkout.
Can I upgrade from one package to another?
Yes. The Health Check fee is credited toward any package. Moving from a Launch Page to a Business Site later is quoted as the difference plus any rework.
Web development
Which platforms do you build on?
Static HTML/CSS/JS for speed and simplicity, WordPress for content-heavy sites, Shopify for online stores, and Webflow when a client's team prefers it. We recommend based on your needs, not our preference.
Will my website work on phones?
Yes. Every site is built responsive and tested on phone, tablet and desktop sizes before launch.
Can I update the website myself?
Yes. We build with editing in mind and include a short handover guide. If you'd rather not touch it, the care plan covers edits.
Can you redesign or fix my existing site?
Usually. Send the URL through the contact form and we'll tell you what's realistic and what it would cost.
Website security
What does a security review actually check?
HTTPS and certificates, security headers, CMS and plugin versions, admin login protection, backups, form handling and a few other common weak spots. You get a report with fixes ranked by impact.
Will my site be 100% secure afterwards?
No website is 100% secure, and anyone who promises that is overselling. Our reviews close the common, fixable gaps that account for most small-site problems. That meaningfully lowers risk without pretending to eliminate it.
Is this a penetration test?
No. A penetration test is a deeper, manual engagement with a different scope and price. Our review is a practical health check aimed at small business websites. If you need a full penetration test, we'll say so and can point you to specialists.
Do you fix the issues you find?
We can. The report includes step-by-step fixes you or your host can apply, or we quote a fixed price to apply them for you.
SEO and digital growth
How long until I see SEO results?
Technical fixes can show in weeks; ranking improvements usually take 3 to 6 months. We set up measurement from day one so you can see progress, and we won't promise specific rankings.
Do you guarantee first-page rankings?
No. Nobody can honestly guarantee rankings. We focus on the fundamentals that consistently improve visibility and give you a clear plan to keep it up.
Do you write content?
We create structure, briefs and on-page copy for service pages. Longer content like blog posts can be quoted separately.
Digital products
How do I receive a digital product?
Instant download after checkout, plus an email with the link. Every product is delivered the same way.
Can I use a template for client projects?
You can use products on unlimited projects you own or build for clients. You can't resell or redistribute the files themselves.
Do products get updated?
Yes. When we improve a product you bought, you get the updated file at no cost.
Still have a question?
Send it over. We reply within one business day, and there's no obligation.